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CCDI Webinar: Working toward intercultural competence

Are you interculturally competent? What does that even mean? Intercultural competence (also called cultural competence) is the ability to communicate effectively and appropriately with people of other cultures. With Canada’s ethno-racial makeup changing daily, being interculturally competent has never been more important.

This webinar will introduce intercultural competence, including an understanding of the concept, and tips and tricks that individuals can action themselves to move toward being more interculturally competent.

Who should attend:

  • General public: This webinar is targeted toward a general audience who have little to no information on the topic. This webinar will answer the question “what is?” and provide participants with information on creating an inclusive workplace.

Event language:

About the presenter:

20170802 - Team photo - Anne-Marie Pham Anne-Marie Pham has worked with diverse communities and workplaces for over 20 years. She has a deep understanding of issues and opportunities related to diversity, and endeavours to integrate diversity and inclusion principles in her daily practice. Anne-Marie was born in Vietnam and lived in France for 12 years before making Canada her permanent home. She has a master’s degree in public administration (MPA), a BA in Sociology and a senior HR Professional certification with the Society of Human Resource Management (SHRM). Her most recent role was as Manager of Diversity and Employment Equity at Spectra Energy. From 2012 to August 2014, she led the City of Calgary’s corporate framework and 3-year action plan for ‘Diversity and Inclusion in the Workplace’. she also trained and provided advice to federal contractors and employers legislated under Employment Equity for Human Resources & Skills Development Canada. Prior to her career in diversity, Anne-Marie co-founded a high-tech company called Techneos Systems, which focused on developing global survey data collection technology for multiple mobile platforms. Anne-Marie has deep roots in Calgary’s ethno-cultural community with leadership experience in several organizations including the Ethno-Cultural Council of Calgary, the Asian Heritage Foundation, and the Calgary Vietnamese Youth Association, which she co-founded.


Schedule of webinars:

Date Time Presenter Language Audience Level
Wednesday, February 7, 2018 1 p.m. – 2 p.m. ET Cathy Gallagher-Louisy English General 1.0 – 2.0
Thursday, February 8, 2018 1 p.m. – 2 p.m. ET Anne-Marie Pham French General 1.0 – 2.0

Feel free to contact us at anytime should you have any questions.

For members of the law societies of Alberta, Manitoba, Newfoundland and Labrador, Nunavut, and the Yukon: this program may qualify for credit in the area of Practice Management as part of your mandatory annual Continuing Professional Development, as required by your Law Society. To learn more, click on the link to your province above or contact your local Law Society.

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