Cathy Gallagher-Louisy

Director, Knowledge Services

Cathy is a Canadian diversity and inclusion (“D&I”) and corporate social responsibility (“CSR”) expert with over twenty years’ experience in change management, learning & development, human resources, D&I and CSR roles within corporate, government, and non-profit organizations.

In her role of Director, Knowledge Services, Cathy leads the CCDI’s research and knowledge services portfolio and provides strategic consulting and training services to CCDI partners and clients. In the past 3 years she has had 26 publications, and her work has appeared in multiple trade magazines including HR Professional in Ontario, People Talk in BC, HR UpDate in Ottawa, HUMANCapital in Alberta, HR Saskatchewan, Municipal World, and the UK’s Equal Opportunities Review.  

Cathy is one of only four Canadians on the global panel of 98 D&I Expert Panelists who developed the 2016 edition of the Global Diversity and Inclusion Benchmarks: Standards for Organizations Around the World, to be published in March 2016 by the Diversity Collegium, a global think tank of diversity practitioners.

In the past 9 years, Cathy has authored or co-authored 10 major research reports requiring extensive quantitative and/or qualitative analysis, many of which were developed to provide input to organizational D&I or CSR strategies and policies:

  • Current State Inclusivity Assessment for a transportation company* (co-author). July 2015.
  • In & Out: Diverging Perspectives on LGBT Inclusion in the Workplace (co-author and project manager). May 2015.
  • Current State Inclusivity Assessment for an engineering company* (co-author). Oct. 2014
  • Benchmarking Study on Diversity & Inclusion in the Engineering, Architecture and Environmental Services Sector. 2014.
  • Employment Systems Review for a financial services company* (co-author). August 2013
  • What Gets Measured Gets Done: Measuring the Return on Investment of Diversity and Inclusion. April 2013.
  • Diversity Measurement in Canadian Police Services. April 2013.
  • Benchmark Report: Best Practices for Executive Diversity Councils. July 2011.
  • Business Case for CSR and Diversity for a human resources consulting firm*.
  • Corporate Social Responsibility and Community Involvement and Investment in Canada’s Major Human Resources Consulting Firms: A Comparative Study. 2007.

*Client names withheld due to confidentiality.

Cathy has also produced CCDI’s five best practice toolkits for D&I professionals:

  • TalkingASL.ca – an online toolkit of resources for deaf and hard of hearing Canadians. Oct. 2015.
  • Employee Resource Groups: Toolkit for Diversity and Inclusion Practitioners. July 2015.
  • Addressing Fear and Resistance: Toolkit for Diversity and Inclusion Practitioners. Feb. 2015.
  • Locking in Your Leadership: Toolkit for Developing a Diversity and Inclusion Strategy. Sept. 2014.
  • Locking in Your Leadership: Developing the Ironclad Business Case for Diversity and Inclusion. Jan. 2014.

Additionally, Cathy is the co-lead for Canada’s first and only benchmarking study on Supplier Diversity, in partnership with the Univeristy of Manitoba, to be published in March 2016.

Cathy is the lead developer for the Centennial College four-course online Certificate in Leadership and Inclusion and she is also a faculty member at the University of Toronto in Corporate Social Responsibility.  She has developed and delivered D&I and cultural competence strategies, courses and curricula for multiple private and public-sector organizations, she is a qualified administrator of the Intercultural Development Inventory®, and a certified instructor of the Cultural Detective® training series. In the past 10 years, Cathy has delivered over 220 workshops, presentations and webinars. She has recently lectured at the University of Toronto, the Ontario Police College, Centennial College, Georgian College, Humber College, the University of Lethbridge, and the Canadian Centre for Ethics and Corporate Policy. Additionally, she is a regular invited guest speaker at academic and professional conferences and corporate events regarding D&I and CSR.

Prior to joining the CCDI, one of Cathy’s key roles was leading and operationalizing D&I and CSR initiatives in Canada for the global Human Resources firm Hewitt Associates.

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