ITSM Specialist, CCDI
Riya Nirmal Dalal immigrated to Canada in 2020 a few days before the COVID pandemic and paved her way towards employment without any Canadian experience and education. Back in India she had a promising career as an Assistant Professor. But in the new country, she had a chance to start from scratch, so she decided to try something new.
Riya achieved a master's degree in Computer Science and Engineering as well as bachelor’s degree in the same field. She also holds Associate Cloud Engineer along with IT Support Professional certificates from Google. Besides her regular role, she also has a volunteering role at TEDxYYC as Website Specialist.
In her free time, Riya loves exploring the city and mountains. She goes for a hike whenever it’s possible. She also enjoys various food from different cuisines and restaurants. Apart from that, she also continues learning by taking various courses. Currently she has enrolled in a Google Project Management certification by Coursera.